Weave gives you one clear target to hit each morning. Here are answers to the most common questions — and a real person at the other end of the email.
Email supportHow do I back up my data?
Settings → Export / Backup. On iPhone you pick where to save the file, such as the Files app or iCloud Drive. On Android it goes to your Downloads folder. Weave also makes a quiet automatic backup once a day.
I got a new phone — how do I move my data?
Install Weave, then on the welcome screen tap "Restore from backup" (or Settings → Restore) and pick your backup file. Your weigh-ins, goals, and settings come right back.
How do I change my goal or pace?
Settings → Update Your Goals → Edit. Changing your pace re-anchors your daily target from today forward, without rewriting your history.
How do I pause my target?
Settings → Pause Target, or the pause control on the target row. Pause for a set number of days or until you resume — travel and holidays won't break your streak.
How do I switch units, themes, or dark mode?
All in Settings → Appearance: pounds or kilograms, six themes, and a light/dark toggle.
My weight jumped overnight — did I do something wrong?
No. Day-to-day water weight bounces a lot. Weave reads your underlying trend, so a single heavy morning won't derail your target.
Still stuck? Email skalband23@gmail.com and we'll get back to you. Developer: Swarnim Kalbande.